Patchwork Washed Canvas Tote Bag Light Khaki
Patchwork Washed Canvas Tote Bag Light Khaki
Patchwork Washed Canvas Tote Bag Light Khaki
Patchwork Washed Canvas Tote Bag Light Khaki
Patchwork Washed Canvas Tote Bag Light Khaki
Patchwork Washed Canvas Tote Bag Light Khaki

Patchwork Washed Canvas Tote Bag Light Khaki

$120.00
$120.00

DESCRIPTION（With Size Guide） 

Advanced splicing design, upgraded texture, and more three-dimensional and exquisite visually. The adjustable shoulder strap features an arc-shaped and widened design at the shoulder, increasing the force-bearing area of the shoulder and providing a better wearing experience. The bottom foot nail design protects the bottom leather from wear and tear on the contact surface. The hook design at the bottom of the inner pocket makes it convenient to hang and take out keys, solving the problem of searching for keys. It has ample capacity and can easily accommodate laptops, folders, water cups and daily personal items. There are two ways to carry it, making it easy to handle for commuting, business trips and leisure. This versatile color combination is calm and not picky about clothes, making it suitable for commuting in autumn and winter, daily wear, and simple styles.

 

SIZE

Bag size: 47*39*14CM

Shoulder strap maximum length: 84CM

Shoulder strap minimum length: 53CM

 

Fabric composition

Canvas: 50% cotton, 50% polyester;

Leather: 100% microfiber

 

Cleaning method

1. Daily maintenance: Use a soft dry cloth or a soft brush to gently remove dust and keep the surface clean.

2. Minor stains: Gently wipe with a slightly damp soft cloth, then immediately absorb the moisture with a dry cloth to avoid leaving water marks.

3. For more obvious stains: A small amount of diluted neutral detergent can be used. Dip a cloth in it and gently wipe, then finish with a dry cloth.

4. Air-dry storage: After cleaning, place it in a cool and well-ventilated area to air dry naturally. Do not expose it to direct sunlight or use high-temperature methods such as hair dryers or dryers.

Notes

Do not wash with water, machine or dry clean. Do not expose to direct sunlight or dry at high temperatures. Do not clean with alcohol, bleach, ammonia or strong solvents. Avoid friction and scraping with sharp objects; When not in use for a long time, it should be stored in a dry and cool place to avoid moisture, mold or deformation. When storing, it is recommended to put moisture-proof paper or support fillers inside the bag to maintain its shape.

Maintenance suggestions

1. Regularly spray the surface with a dedicated artificial leather care spray to maintain the softness and texture of the leather

2. It can be stored separately in a dust-proof bag to avoid staining caused by friction with light or dark items.

RETURNS & REFUNDS 

 

Returns & Refunds Policy

 

Thank you for shopping with TERRAINCOGNITA. We want every pair to feel right. If your order does not work for you, you may request a return or exchange under the conditions below.

 

1. Return Window

You may request a return or exchange within 14 days of delivery. Requests made after 14 days may not be accepted.

For any quality issue, please contact us within 7 days of delivery with clear photos or videos so we can review the case quickly.

 

2. Return Eligibility

To be eligible for return, items must be:

  • Unworn, unused, and in resellable condition
  • Free from stains, odors, scratches, deformation, or visible wear
  • Returned with original packaging, shoe box, dust bag, tags, accessories, and inserts where applicable
  • Approved by our customer support team before being shipped back

Please do not attach tape, labels, or shipping documents directly to the original shoe box. Returns with damaged or missing packaging may be refused or subject to a reasonable deduction.

 

3. Non-Returnable Items

The following items are not eligible for return:

  • Items that have been worn, washed, altered, damaged, or used outdoors
  • Items with stains, odors, scratches, deformation, or missing original packaging
  • Custom-made, final sale, or specially marked non-returnable items
  • Returns sent without prior approval from customer support

 

4. Size & Fit Issues

If the size does not work for you, please contact us with your order number, usual size, foot length, and the size received. For footwear, we may first recommend an exchange when stock is available.

Size preference, fit preference, or change of mind are considered personal reasons. In these cases, the customer is responsible for return shipping costs.

 

5. Quality Issues or Wrong Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos or videos.

After review, if the issue is confirmed to be caused by us, we will offer a suitable solution such as replacement, exchange, repair support, or refund. TERRAINCOGNITA will cover reasonable return or replacement costs for approved quality-related cases.

Please note that natural leather grain, suede texture variation, slight color differences, handmade finishing marks, and normal creasing from try-on are not considered defects.

 

6. How to Start a Return

  1. Email us at contact@terraincognita.shop with your order number and return reason.
  2. Include photos or videos if the item has a quality issue.
  3. Wait for approval and return instructions from our customer support team.
  4. Ship the item back using a trackable shipping method and send us the tracking number.

Please do not return items to the sender address on the package. Returns sent to an unauthorized address may not be accepted.

 

7. Return Shipping Costs

  • Personal reasons, including size preference, change of mind, or style preference: the customer is responsible for return shipping costs.
  • Confirmed quality issue or wrong item: TERRAINCOGNITA will cover reasonable return or replacement costs after review and approval.

Original shipping fees, express shipping fees, and shipping protection fees are non-refundable unless the return is caused by a confirmed error on our side.

 

8. Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 3-7 business days.

Your bank, card provider, PayPal, or payment service may take additional time to post the refund to your account.

If the returned item is used, damaged, missing packaging, or not in resellable condition, we may refuse the return or deduct a reasonable amount from the refund.

 

9. Exchanges

Exchanges are subject to stock availability. If your requested size or style is unavailable, we may offer another solution or process a refund after the returned item is approved.

10. Undeliverable or Refused Packages

If a package is returned because of an incorrect address, refused delivery, unpaid duties caused by the customer, or failure to collect the package, the customer may be responsible for the related shipping costs.

 

Contact

For return, exchange, or refund requests, please email us at contact@terraincognita.shop.

SHIPPING & DELIVERY 

 

Shipping & Delivery Policy

 

Thank you for shopping with TERRAINCOGNITA. We ship orders with tracking and aim to provide a smooth, reliable delivery experience. Please review the details below before placing your order.

 

1. Order Processing Time

Orders are usually processed within 1-3 business days after payment is confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During new product launches, sale periods, holidays, or high-volume periods, processing may take slightly longer.

 

2. Estimated Delivery Time

Standard delivery usually takes 5-10 business days after the order has shipped.

For remote areas, customs checks, postal delays, severe weather, or holiday periods, delivery may take up to 20 business days.

Delivery times are estimates and may vary depending on destination country, local courier handling, customs clearance, and other factors outside our control.

 

3. Pre-Order Items

Pre-order items will ship according to the estimated shipping date shown on the product page.

If your order contains both in-stock and pre-order items, we may ship them together once all items are ready, unless otherwise arranged by our customer support team.

 

4. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow 1-3 business days for the tracking information to update after the package is handed to the carrier.

If you do not receive tracking information or your tracking has not updated for several days, please contact us at contact@terraincognita.shop.

 

5. Duties & Import Fees

For all available destinations, import duties and standard customs clearance fees are included in the final price. Customers will not be required to pay extra duty fees upon delivery.

Orders are shipped under DDP (Delivered Duty Paid) terms wherever delivery is available. If an unusual carrier or address issue occurs, we will contact you before shipment where possible.

 

6. Shipping Address

Please make sure your shipping address is complete and accurate before placing your order, including apartment number, street name, city, state or province, postal code, and phone number where required.

Once an order has shipped, we may not be able to change the delivery address.

Physical addresses are preferred. We may not be able to deliver to PO Boxes, Parcel Lockers, APO, FPO, or DPO addresses depending on the destination and carrier service.

 

7. Address Changes & Order Cancellation

If you need to change your shipping address or cancel an order, please contact us as soon as possible at contact@terraincognita.shop.

We will do our best to assist before the order ships. Once the order has been shipped, address changes or cancellations may no longer be possible.

Shipped orders must follow our Returns & Refunds Policy if you wish to return them.

 

8. Delivery Issues

If your tracking shows delivered but you have not received the package, please first check your mailbox, front door, parcel locker, reception desk, neighbors, or local courier office.

If the package still cannot be located, contact us and we will help review the tracking information and assist with the carrier investigation where possible.

TERRAINCOGNITA is not responsible for packages lost due to incorrect shipping information, refused delivery, failure to collect the package, or theft after confirmed delivery.

 

9. Lost or Damaged Packages

If a package is confirmed lost or damaged during transit, please contact us with your order number and any available evidence. We will review the case with the carrier and provide a suitable solution where applicable.

For damaged packages, please keep the original packaging and take clear photos of the outer package, shipping label, and damaged item.

 

10. Non-Refundable Shipping Fees

Original shipping fees, express shipping fees, and shipping protection fees are non-refundable unless the issue is caused by a confirmed error on our side.

Contact

For shipping or delivery questions, please contact us at contact@terraincognita.shop.

 

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